Boater experience product

AtlantisConcierge

The human layer of a connected marina.

Visit the boater concierge page Explore Atlantis Marina

One clear point of contactInformation, introductions, and coordination around the boater's stay.

For marina operators

Turn service questions into a premium boater experience.

Atlantis Concierge helps marinas make hospitality feel as organized as their operations—from provisions, catering, and flowers to transportation, vessel care, and local plans. It gives boaters a memorable, human front door while the marina keeps control of the service standards, local relationships, and handoffs behind it.

Provisioning & arrival

Coordinate groceries, beverages, ice, linens, supplies, deliveries, and guest details before the boater reaches the dock.

Food & catering

Help with restaurant recommendations, prepared meals, dockside catering, onboard dining, and special food requests.

Flowers & occasions

Coordinate bouquets, floral arrangements, welcome gifts, birthdays, anniversaries, and thoughtful arrival details.

Local plans & transportation

Help boaters navigate transportation, stays, activities, dining, and the waterfront beyond the dock.

Service connections

Route requests toward marina-approved or local providers for detailing, cleaning, maintenance, and dockside work.

Human follow-through

Give special requests and changing plans a person who can explain the next step and keep the handoff moving.

Designed around the relationship

Technology organizes the request. A person makes it hospitality.

Concierge complements Atlantis Marina by giving high-touch needs a clear route beyond the reservation, payment, message, or marketplace transaction.

Transparent service pricing

Concierge-arranged purchases and services carry a 20% service fee. Same-day requests add a 10% rush fee; third-party charges remain separate.

For boaters

A simple call to the main office and a named concierge who can listen, clarify, and help.

For staff

A cleaner handoff for requests that otherwise bounce between the dock, office, vendors, and local businesses.

For the marina brand

A hospitality layer that can reflect each property’s standards, approved relationships, and local knowledge.

For the Atlantis platform

A natural bridge from discovery and reservations into the real-world experience before and during the stay.

See the boater experience

Meet Maria, the Main Office Concierge Assistant.

The live Atlantis Marina page gives boaters the service overview, direct main-office number, and simple instruction to ask for Concierge.

Visit Atlantis Marina Concierge +1 561-486-4607Ask for Concierge

A 20% Concierge service fee applies to concierge-arranged purchases and services. Same-day requests include an additional 10% rush fee. Third-party charges, terms, and availability are separate.